Frequently Asked Questions

What is the rental/leasing policy?
 Permits are required to lease a home. Unauthorized rentals may incur violations. See policy in TownSq or contact the office.

What is the leasing cap?
Only 100 homes within the community may be leased.

How can I be added to the waitlist?
 Please send an email requesting to be added to the waitlist with your name, address, and phone number. 

Will I receive a violation fine if I lease without a permit?
 Yes, leasing violators are subject to violation fines.

What is the pet policy?
 No livestock. Max of 2 pets per unit. All pets must comply with leash laws and be properly contained and tagged.

What is the parking policy?
 Street parking requires a permit. Permits can be obtained at the office. Policy is in TownSq.

Why is there a parking policy?
 The community has no sidewalks and narrow streets, making it extremely difficult to navigate throughout, especially at night for emergency vehicles. 

Architectural

What changes require approval?
 All exterior changes must be approved via an architectural request.

Where is the request form?
 Available in TownSq or at the office.

What is the approval process?
 The ARC has 30 days to respond. Include detailed information to avoid delays.

How can I check my application status?

If you applied on TownSQ you can see updates by clicking on your submission. You can also email ARWCassistant@goodwintx.com | Opens Email or call 512-252-7300

Compliance

Received a violation?
 Contact compliance@goodwintx.com, the office, or ARWCmanager@goodwintx.com.

Report a neighbor issue?
 Use TownSq or Report a Violation.

When is compliance inspection?
 Bi-weekly, plus random and twice-monthly night drives for parking violations.

Info for tenants?
 Refer to the CC&Rs in TownSq. Schedule orientation at 512-252-7300.

Trash/recycle bin violations?
 Pick-up is Friday. Bins may go out Thursday and must be put away by Saturday. Contact Republic for other trash concerns. 

Maintenance

What does the HOA maintain?
 Homeowners maintain their property. HOA maintains common areas.

Report a common area issue?
 Submit via TownSq or call 512-252-7300.

Bulk pick-up info.
Contact Republic Services 512-255-4980

Who provides utilities?

  • Electric: Power to Choose
  • Gas: Not available
  • Water/Trash/Sewer: Crossroads Utilities 512-246-1400

Mailbox key?
 Contact USPS or a locksmith for resale homes.

Amenities

Pool hours
 April–September, daily 10 AM–10 PM. Lap swim 7 AM–10 AM.

How many guests allowed?
 Up to 2 guests. Guests must be signed in and leave with resident.

Pool location?
 Behind the clubhouse at 17701 Bridgefarmer Blvd.

Alcohol allowed?
 No.

Smoking allowed?
 No.

Clubhouse:

How to reserve?
 Reserve on TownSq calendar, then visit the office to complete the form and submit payment. Credit/debit, checks, and money orders accepted. Residents must be current on dues.

Alcohol at clubhouse?
 Prohibited.

Game room hours.
 Open during office hours and Mon–Thurs after hours until 10 PM. Weekend hours vary.

What else is in the clubhouse?
 Game room, tech room, and playroom during business hours.

Insurance

Where can I get the HOA insurance certificate?
 TownSq > Documents > Certificate of Insurance or contact Customer Service.

Resales

How to get a lender questionnaire?
Order at Community Archives for pricing and delivery.

Resale Certificate?
Available via Community Archives.

Lender statement requests?
Also available at Community Archives.

Schools in the Area:

Elementary (Pre-K to 5)

  • Mott Elementary School 
  • Riojas Elementary School

Middle Schools (Grades 6–8)

  • Kelly Lane Middle School 
  • Cele Middle School 

High Schools (Grades 9–12)

 Hendrickson High School 

  • Weiss High School